RISKS OF BUILDING SHARED SERVICES IN A “BROWN FIELD”

Shared Service (SS) is not a new concept and we have a lot of publications about this subject. I hope that many would agree that a SS appears differently from the business and technology perspectives. Since every service is valuable to its consumers by the service functionality and outcomes, this is all that is needed …

SHARED SERVICES IN A NUTSHELL

When recently I moved from banking to the public domain, I found with surprise that UK Government is currently focusing on “#shared #services” (#ShaSer) while this topic had been addressed in banking for a decade, at least, ago. So, what the heck is ShaSer? Wikipedia states, “Shared services is the provision of a service by one …